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DNS Technology

IT Services

•

Kathmandu, Nepal

Case Study

DNS Technology

IT Services

•

Kathmandu, Nepal

DNS Technology Builds a Reliable Support and Operations Team with TalentSathi

DNS Technology needed strong junior talent across customer service, social media management, and accounting to streamline daily operations and improve customer communication. TalentSathi sourced and placed two Social Media Handler and Customer Service Representatives along with a dedicated Accountant, helping DNS Technology scale smoothly without operational delays.

2 Weeks

Time-to-Hire

All roles were sourced, vetted, and onboarded within two weeks

3x Faster

Operational Efficiency

Customer service and social media tasks handled more quickly with a structured team

100%

Quality Delivery

Team fully productive, delivering reliable support and accurate accounting

3 Key Hires

Team Expansion

Two Social Media & CSR, one Accountant

The Challenge

DNS Technology faced operational bottlenecks due to a shortage of skilled junior talent in customer support, social media, and accounting. Traditional hiring methods were slow, causing delays in daily operations and limiting the company’s ability to scale efficiently.

Goals

Quickly onboard junior talent in customer support, social media, and accounting Reduce time-to-hire and ensure smooth integration Improve operational efficiency and customer communication

Our Solution

TalentSathi deployed a managed recruitment approach, sourcing, vetting, and onboarding all required roles within April 2024. The team was fully integrated and productive from day one, eliminating the delays and coordination issues often experienced with traditional hiring.

Result

100% of roles filled on time 3 key hires onboarded and fully productive Streamlined operations with a reliable support and operations team

Client Testimonial

TalentSathi made scaling our operations effortless. The team is skilled, reliable, and onboarded in record time.

Dipesh Silwal
Founder, DNS Technology

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